The members of the PhoneMend network are a group of people who are dedicated to servicing the needs of mobile phone users all across the UK. Their skills and areas of expertise vary, with some focusing only on repairs, and others buying, refurbishing and selling phones, cases, chargers and other accessories as well as mending broken phones. The thing they all have in common though is that they have learned to cope with a huge variety of mobile phone issues, some straightforward, and some not so simple. People do the strangest things with their mobile phones; they drop them into the toilet (this happens more often than you can imagine), slide them into sinks full of water, spill drinks over them, leave them out in the rain – the list goes on. Another favourite is to leave the phone on the roof of a car and drive away, and in the case of my brother, drop the phone into the road and then ride a pushbike across it (he can’t be the only one who has done that surely?)