Mobile Phone Repair Prices: Average Repair Costs UK (2026)

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  Edited by Ali Lijee

  Edited by Ali Lijee

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Ali Lijee is founder and CEO of PhoneMend with over a decade of professional experience in facilitating and managing smartphone repairs. He has a strong interest in helping independent mobile phone repair shops in the UK leverage the power of the internet through content creation and digital marketing. His work has been referenced by MSN, Yahoo, AOL, and more. This article was checked on 03/01/2026 for accuracy of information. Learn more or report an error.

PhoneMend connects smartphone owners with vetted and approved phone repair shops located in towns and cities across the United Kingdom. Our trustworthy mobile phone repair partners can repair just about any problem you may have with your Apple, Samsung, Google, Huawei, OnePlus, Xiaomi, Motorola, Oppo, Sony, Nokia, or other smartphones from other manufacturers.

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Table of contents

• Common smartphone problems
• Mobile phone repair costs
• Mobile phone repairs vs replacement
• Official manufacturer repairs vs third-party repairs
• What affects the price of mobile phone repairs?
• Choose PhoneMend for affordable mobile phone repairs near you
• Mobile phone repairs: questions people commonly ask

Common smartphone problems

Smartphones tend to be quite reliable, but they are nevertheless prone to many common types of accidental damage. Below are the most commonly requested repair services that our technicians provide:

• Cracked screen replacement: by far the most common problem that smartphone owners encounter is a cracked or shattered phone screen. A single drop onto the pavement can crack your phone screen and render it unusable, but even small hairline cracks can spread across the surface of the display.
• Battery replacement: although mobile phones tend to last for around 4-8 years, depending on manufacturer and model, most batteries only last 2-3 years, on average. If your battery is no longer holding a charge or simply refuses to charge, consider having it replaced.
• Damaged charging port: similarly, if your mobile phone is having problems charging the problem may not be the battery at all but rather the charging port may be faulty or damaged.
• Water damage: many newer smartphones have IP resistance for splashes or even immersion in water, but most mobile phones are vulnerable to water damage from a drop in a pond, canal, or elsewhere.
• Camera not working: your mobile phone’s front (selfie) and/or rear camera may be malfunctioning due to software issues, or perhaps the lens has been damaged and may require replacement.
• Stuck power/volume button(s): the power, volume, or any other buttons on your mobile phone can become stuck or malfunction for a wide variety of reasons. These buttons can typically be repaired relatively quickly.
• Rear glass/housing replacement: whereas many smartphones today use solid polycarbonate (plastic) or even metal, many flagship phones now use glass for the rear housing which can be more challenging to repair and replace.
• Software issues: the vast majority of smartphones in the UK come with iOS (Apple) or Android (nearly all others) by default. If you’re experiencing non-hardware problems with your mobile phone, a qualified technician can diagnose and resolve software and operating system issues for you.

Find a local mobile phone repair shop near you

Mobile phone repair costs

How much does it cost to repair a phone in the UK? Well, the answer really depends on the type of issue that needs to be resolved, your phone model and brand, as well as your choice of technician and their prices for parts and labour.

To give a rough estimate of the cost of phone repairs in the UK, we’ve consulted with many of our member partners on PhoneMend and tabulated the results of some of the most common types of repair requests they receive for some of the most commonly used smartphone models.

For Apple iPhone owners, we have far more in-depth repair cost estimates for various iPhone models available at our sister site, iTechnician.

Cracked screen repair & replacement

The most common issue that all smartphone owners have is cracked screens from accidental damage. We’ve estimated the approximate range of prices for mobile phone screen replacement services as shown in the following table:

Mobile phone cracked screen replacement

Note that most of these smartphone models are relatively recent as of summer 2026. Over time, the cost of screen repair for the most recent of these models will likely decrease. Most older smartphones, particularly non-Apple and non-Samsung phones, tend to have significantly cheaper costs for screen replacement.

As of 2026, the most expensive mobile phone screens to replace tend to be Samsung AMOLED displays. Notably, the Samsung Z Flip5, Samsung Z Fold5, and many other foldable smartphones tend to have very expensive screen replacement prices due to the novelty of the technology.

Battery replacement

If your mobile phone is no longer lasting as long as it used to or refuses to charge past a certain amount, the battery may be dying and it will likely need to be replaced. The estimated cost of mobile phone battery replacement for some of the UK’s most popular smartphones is given below:

Mobile phone battery replacement

According to our member partners, Apple and Samsung smartphones tend to have the highest cost for battery replacement, particularly when using OEM batteries rather than cheaper aftermarket batteries.

Charging port repairs

Nearly all modern smartphone charging ports use a USB-C connection, particularly Android-based phones as well as newer Apple iPhone models (older iPhones use Lightning instead). These charging ports can wear out or become damaged over time and may need to be repaired. The estimated cost of charging port repairs can be found in the below table.

Mobile phone charging port repairs

Mobile phone charging ports tend to be either modular or soldered (typically to the motherboard) and some require specific tools, e.g. iPhone lightning connectors. Modular ports such as those used on newer Google Pixel models and the Samsung Galaxy S22 tend to be simple and straightforward to repair, whereas most soldered charging ports require additional labour.

There are many other problems that you may encounter with your smartphone beyond a cracked screen, a dead or dying battery, or a faulty/damaged charging port. For all other mobile phone repair requests, the best way to get a fair and transparent price estimate is to request a quote from one of our member partners listed on this website.

Prices can fluctuate quite a bit depending on your choice of mobile phone repair shop, the model of your smartphone, and the type of repair requested, so it’s usually wise to get a quote beforehand so that you can decide whether or not it’s worth repairing (in most cases, it’s cheaper to repair than to replace).

Mobile phone repairs vs replacement

Perhaps one of the biggest decisions you may have to make if your phone no longer works is whether or not it’s worth fixing or if it’s better to simply replace it with a newer model.

Moreover, it’s always worth checking whether or not your phone is still under warranty or if you’ve purchased extended coverage, e.g. AppleCare+ for iPhones. If your phone is covered by the manufacturer’s warranty or under UK Consumer Law and the product is faulty or defective, you may be eligible for free repairs or replacement with a similar model from the manufacturer. Note that this typically does not cover accidental damage, which coincidentally tends to be the primary cause of damage, e.g. cracked screens.

As a general rule of thumb, if the cost of repairing your mobile phone is at least half the cost of purchasing a replacement model, it isn’t worth repairing and you may wish to replace your phone. If the cost is less than half, then it’s usually much cheaper to have it repaired.

Repairing your mobile phone can also save you lots of time, especially if you have many files and apps that require time to reinstall or transfer to a newer device.

Best prices from local phone repair shops UK

Official manufacturer repairs vs third-party mobile phone repairs

When looking for “mobile phone repairs near me” in the UK, you may be inclined to search for your manufacturer’s official shops. In particular, the two biggest mobile phone brands (in terms of sales) are by far Apple and Samsung, both of which have brick and mortar shop locations in the UK; Samsung Experience Store for Samsung and Apple Store for Apple.

While the manufacturer’s official shops may provide repair services for your mobile phone using genuine OEM replacement parts and components, their repair services often take significantly longer (and usually cost significantly more) than going to a third-party mobile phone repair shop near you.

Cost

If your mobile phone is still covered by the manufacturer’s warranty and you’ve incurred non-accidental damage such as discovering faults or defects with the device, you may be entitled to free repairs or replacement by the manufacturer. In these circumstances, it’s usually best to take your device to your nearest Apple Store, Samsung Experience Store, or to send it by post to the manufacturer with your claim.

In nearly all other circumstances, however, you will need to find a trustworthy third-party mobile phone repair shop in the UK through a platform such as PhoneMend.

Convenience

Apple and Samsung stores across the UK - despite being the most popular phone brands - are quite few and far between. For other brands such as Xiaomi and OnePlus, for example, high street electronics retailers are typically the only places where one can buy these mobile phones (aside from online sales) and they may have no brick and mortar shops in the UK like the big two.

Comparatively, thousands of mobile phone repair shops operate in the UK in nearly every town and city. It is simply far more convenient to pop into a third-party mobile phone repair shop to repair your phone.
The mobile phone repair shops listed on PhoneMend can also provide repair services while-you-wait. Some may also offer repair services by post.

Turnaround time

In many cases, mobile phone repairs performed by the manufacturer take significantly longer than third-party technician repairs. Apple and Samsung have, at least, physical storefronts where you can negotiate with service staff about their turnaround times, but most other phone brands require you to send the device by post which can leave you without your device for weeks (or a month or longer!).

Third-party mobile phone repair shops generally only need about an hour (or less) to repair a screen or battery, and perhaps a few days at most for more complex repairs such as board level micro soldering.
If you’re one of the millions of mobile phone owners in the UK that depends on your device for productivity and/or leisure, you shouldn’t be left a moment too long without it.

Availability of genuine OEM parts

One advantage of choosing to have the manufacturer repair your phone is that you can be assured that they will be using OEM parts and components. It’s fair to be sceptical of aftermarket replacement phone screens and other components, but many of the suppliers that third-party repair shops use are reputable and they produce quality (in some cases, “just as good” as OEM) parts at a fraction of the cost of OEM parts from Apple, Samsung, and other major brands.

Many of the member partners listed on PhoneMend provide outstanding service and reliable repairs at affordable prices, often significantly cheaper than taking the device to the nearest store location. Moreover, many third-party mobile phone repair shops in the UK have a wide variety of replacement screens and other components, often including recycled OEM components as well as cheaper aftermarket parts.

Product support

When repairing your mobile phone, it’s important to consider the lifespan of software and security update support for your device. You may have no qualms about keeping an older phone that no longer receives iOS or Android updates and the phone may work perfectly well, but the lack of security updates could present a vulnerability vector for identity theft or hacking.

Generally, most Apple iPhones have around 7 years of update support (from the date of manufacture, not when you purchased the device!) whereas most Android-based phones may only have 2-3 years of support. Notably, newer Google Pixel devices such as the Google Pixel 8 promise support up to 2030 (over 6 years from the release date).

In terms of repairs, OEM parts as well as aftermarket parts may be scarce when older mobile phones are no longer supported and discontinued. Many third-party mobile phone repair technicians have access to parts and components for older, discontinued phones. Enquire with a local technician through PhoneMend today.

Connect with the best phone repair shops UK

What affects the price of mobile phone repairs?

The cost of mobile phone repairs is highly variable and depends on many different factors. The key factors affecting mobile phone repair costs are as follows:

• Product brand & model: newer mobile phones tend to cost more to repair than phones released a few years prior. Similarly, more exotic phones or phones with foldable screens tend to cost more to repair than typical smartphones.
• Complexity: common repair services such as screen replacement, battery replacement, and charging port repairs tend to be fairly straightforward for a qualified technican. Micro soldering or specific complex repair tasks may take longer and cost more to complete.
• Parts & labour: many third-party phone repair technicians can provide you with a choice of replacement components such as OEM (more expensive) or aftermarket (cheaper). Screens, batteries, and other components compatible with your device can vary substantially in cost based on your choice of quality.
• Warranty: for mobile phones still covered by the manufacturer’s warranty or UK Consumer Law, repairs are often completely free or a replacement device is issued for non-accidental damage such as manufacturing faults and defects. Out-of-warranty repair costs fall upon the consumer.
• Location: high street mobile phone repair shops in bigger cities such as London often have much higher rents to pay, which reflects in higher costs for repair services.
• Service availability: many of the mobile phone repair technicians listed on PhoneMend provide same-day repair services as well as call-out services. Urgent call-out situations may cost more than taking your phone to the shop in-person.

Choose PhoneMend for affordable mobile phone repairs near you

PhoneMend is your ideal choice for affordable same-day and next-day mobile phone repair services in the UK. From cracked screen repair to battery replacement, liquid damage recovery, software and operating system issues, and more, our technicians are just a call away to get your mobile phone working properly again.

Our technicians work with just about all popular mobile phone brands and models in the UK including Apple, Samsung, Google, Motorola, Nokia, OnePlus, Huawei, Oppo, Xiaomi, Sony, and others.

Find a trustworthy phone technician near you

Mobile phone repairs: questions people commonly ask

Should I buy a new phone or repair my phone?

Buying a new phone can give you access to the latest features and perhaps better specs, but new phones often cost £500 to £1,000 or more. If you have an older mobile phone that has been damaged or no longer works properly, it is almost always a better idea to get it repaired than to buy a new model.

Repairing an older phone tends to be much cheaper, reduces e-waste, and can be more convenient since there is no need to transfer files and data and redownload all your favourite apps on a new phone.

Is it more expensive to fix your phone?

Over the past decade, it has become simultaneously more expensive and much cheaper to fix most mobile phones. Newer smartphones from the major brands tend to use higher-quality parts and components that cost more to manufacture, so OEM screen replacements have gone up in price.

Conversely, many suppliers now produce high-quality aftermarket components at extremely competitive price points, which means that consumers often have a great amount of choice when it comes to mobile phone repairs.

The best way to find out how much it will cost to fix your phone is to request a no-obligation quote through PhoneMend.

Is it worth fixing old phones?

Most mobile phones only last around 2.5 years on average, but keep in mind that the vast majority of phones purchased in the UK are Samsung and Apple phones that tend to last significantly longer at approximately 4-7 years. Mobile phone repairs therefore offer great value and prolong the lifespan of your device whilst reducing needless e-waste.

Moreover, the cost of purchasing a new mobile phone (even cheaper alternatives to the big two brands) can easily be half a thousand pounds up to a thousand pounds or even more, whereas the cost of repairs tends to be a fraction of that.

How much does it cost to change the screen on a phone?

We’ve found that the average cost of screen replacement for the most popular smartphones in the UK is approximately £215, ranging from around £60 to £485 depending on the brand and model. Note that some mobile phones have significantly cheaper or more expensive screen replacement costs and this estimate is not always representative of what you may have to pay for your particular phone.

Generally, older mobile phones and non-Apple and non-Samsung phones tend to have significantly cheaper screen replacement costs.

Is it better to repair or replace an iPhone?

If your iPhone is damaged, you may be evaluating whether or not it’s worth fixing it or replacing it with a newer model. iPhones tend to have the longest lifespans of all mobile phones, at around 7 years, so repairs tend to provide better long-term value. Furthermore, the cost of brand-new Apple iPhones can be prohibitive, regularly pushing past £1,000 for the latest models.

Unless you are adamant on having the newest iPhone model, it is almost always more economical and wise to repair an older iPhone than to constantly buy the latest model.

How much does it cost to fix a cracked phone screen on a Samsung in the UK?

We’ve found that the average cost of repairing a cracked phone screen on a Samsung mobile phone in the UK for the most recent flagship Galaxy S series base models is approximately £240, on average, ranging from approximately £195-£300.

The cost of replacing a cracked screen for Galaxy A series phones and older models tends to be significantly lower. The cost of replacing cracked screens on newer Galaxy Z Flip and Fold models are amongst the highest for any mobile phone on the market today.

Why are Samsung screen replacements expensive?

Samsung screen replacements tend to be more expensive than other mobile phone brands for a variety of reasons. First, Samsung now uses AMOLED displays on its most recent flagship models which are more expensive to manufacture. Secondly, many Samsung models such as the Flip and Fold Z series phones use proprietary technology and unique screens that can cost hundreds of pounds more to replace than even the latest high-end iPhone Pro Max models.

All of these mean that the average cost of replacing a Samsung screen tends to be significantly higher than for most other brands. Note that Samsung’s mid-range A series phones often have far more reasonable screen replacement screen costs than S and Z series phones.

How long do Samsung phones last?

Samsung mobile phones tend to last for around 4-6 years and more recent flagship models now come with up to 7 years of update support, on par with Apple iPhones’ iOS support. The lifespan of a Samsung smartphone can vary quite a bit depending on the model and older models only typically received 5 years of update support.

How much does it cost to fix a phone screen on Google Pixel?

We’ve found that the average cost of screen repair for the latest Google Pixel models is approximately £210, ranging from £125-£295. Older Google Pixel models such as the Google Pixel 5 and older tend to cost substantially less to replace.

Google Pixel screen replacement tends to cost marginally less than screen replacement for Apple and Samsung phones.

What is the lifespan of a Google Pixel?

Google Pixel mobile phones tend to last approximately 4-5 years and the latest models promise Android and feature support updates for up to 7 years, which is significantly longer than most other Android-based phones except Samsung and on par with Apple’s iOS update support.

The average mobile phone lasts approximately 2.5 years, so the Google Pixel tends to offer superb value at price points generally lower than Apple and Samsung flagship phones, especially the Pro, Pro Max, and Ultra variants.